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Hotel del Carmen has a restaurant, fitness centre, a shared lounge and garden in Retalhuleu. Boasting family rooms, this property also provides guests with a terrace. The accommodation features a 24-hour front desk, room service and organising tours for guests. The rooms at the hotel are fitted with a seating area, a flat-screen TV with satellite channels and a private bathroom with free toiletries and a shower. A à la carte breakfast is available each morning at Hotel del Carmen. Quetzaltenango is 37 km from the accommodation, while San Pedro La Laguna is 47 km from the property.