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The hotel is located in the heart of the city, just steps from the cathedral and Puebla's main square. It is also close to museums, restaurants, parks, and shopping and cultural centres in the historical city centre.
Built in 1626 and renovated in 2010, the historical hotel offers 50 guest rooms and excellent facilities. It is one of the oldest buildings in the colonial city of Puebla, and has an atmosphere to match. The city hotel has wheelchair access and facilities include a lobby with 24-hour reception, a hotel safe, currency exchange facilities, a bar and a restaurant. Guests may also take advantage of the conference facilities, Internet access, room service and a laundry service.
The hotel has comfortable rooms, with an en suite bathroom with shower and hairdryer, free high-speed Internet access, a work desk, safe, direct dial telephone, a plasma TV with cable channels and a ceiling fan.
A breakfast buffet is served each morning, and à la carte options are available for lunch and dinner.