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Situated on Conde de Lemus street in downtown Puno, Hotel Terra Mistica Ciudad del Lago offers rooms only 260 metres from Puno's main square. Free WiFi is offered on site and guests are served a complimentary breakfast daily. Rooms at Hotel Terra Mistica Ciudad del Lago are equipped with a private bathroom with free toiletries and a hairdryer, a flat-screen TV with satellite channels and heating. Bed linen and towels are included. Pets can be accommodated in this property for a surcharge and private parking is available off site for a surcharge. Guests may enjoy a meal or cocktail at the property's restaurant and bar. Room service and breakfast in the room are also available. Alternatively, packed lunches are also offered for guests taking excursions and tours off site. Snacks and drinks can be purchased. The 24-hour front desk also includes a tour desk, where guests can plan activities or reserve an airport shuttle. Laundry services can be requested for an extra fee. There is an event room, money exchange facilities and a tour desk. Babysitting services are available. Lake Titicaca is 1.5 km from Hotel Terra Mistica Ciudad del Lago.