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The West Hotel & Spa features a restaurant, free bikes, a bar and shared lounge in Hanoi. Among the facilities at this property are room service and a concierge service, along with free WiFi throughout the property. The accommodation offers a 24-hour front desk, a shared kitchen and currency exchange for guests. At the hotel, the rooms are equipped with a desk. Complete with a private bathroom equipped with a bidet and slippers, the units at The West Hotel & Spa have a flat-screen TV and air conditioning, and some rooms come with a patio. At the accommodation every room includes bed linen and towels. Continental and buffet breakfast options are available every morning at The West Hotel & Spa. The hotel offers a terrace. Popular points of interest near The West Hotel & Spa include Hanoi Old City Gate, Thang Long Water Puppet Theater and Hoan Kiem Lake. The nearest airport is Noi Bai International, 25 km from the accommodation, and the property offers a paid airport shuttle service.